Customer Testimonials
Below are some of the many emails we have received from satisfied customers regarding the quality of our work and high standards we constantly strive to deliver.
""The piano arrived back safely after its restoration and looks super and plays beautifully. I have been very happy with your advice previously concerning getting it tuned, and I was fortunate in that you showroom and workshop are along my route to work, so I was able to drop in and quiz you about getting the instrument restored after what appears to have been a hard life since 1924-ish. I'm looking forward to showing it to the friend who let me have it a year or so ago. I don't think she'll believe it is the same one! Thank you for all the detailed work."
Dr. Rachael Ross, Portchester."
Dr Rachael Ross hampshire
"We bought a baby grand Steck piano from Bedhampton Pianos in February - we were very impressed at the painstaking way in which our piano was restored and the team have been consistently friendly, efficient and helpful. We are delighted with our piano and wouldn't hesitate to recommend them!"
Sarah - Hampshire
"Hi Graham,
The piano arrived yesterday safe and sound. It's a beautiful piano and we have all fallen in love with it! Thanks for everything, you've been incredibly helpful."
Katy - Nottingham
"Having bought a bargain upright Bechstein unseen and unplayed from ebay, I entrusted the task of restoring it to its former glory to Graham and his team. The transformation has been staggering. What was a musty, rattling and tired old instrument now looks and plays as though delivered new from the showroom. All this was achieved for a fraction of the price of the quotes I received from other restorers. I couldn't be happier!"
Paul Bowler - Winchester
"We are so enjoying having the piano. The girls play a lot. It looks so well in its place too – you did a beautiful job on the restoration. This is a good opportunity to say how much we have appreciated dealing with you and your team. From the early guidance you gave us, to the visits to the shop to explore our options, to the feedback and involvement we had as you rebuilt “our” piano, you have been a pleasure to deal with. I had complete confidence in your recommendations and your work; it has been fun to see the email updates and photos - it’s rare these days that any purchase has quite so much of the heart and soul that you and your team have put into this piano. You all clearly take such care, and value the instruments you work with; the whole experience has been reassuring and very enjoyable. Thank you all for a really excellent service."
Lizzie T - London
"Hi Graham,
The piano is lovely; we’re both delighted with it. I’d like to get hold of a stool that does it justice, so if anything comes in, please do let me know. From start to finish your customer service has been second to none, and with regards to the delivery; I think it was the most efficient and courteous I’ve ever been on the receiving end of.
Thanks very much!"
Arabella Fowler - Blandford Forum
"Thank you for your excellent service and for making the whole piano buying process so easy and stress free. It looks great and the piano stool was made so quickly."
Mrs A T - Emsworth
"Thanks for the work you did to my grand piano. I am really pleased. Your customer service was excellent."
Mrs Wallis - Piano Teacher, Hampshire
"Graham,
Thanks for all your help, I have been very impressed with the service you provided. I will send you a picture of the piano in it's new home."
Dr S H - York
"I was thrilled by the work undertaken by Bedhampton pianoshop. The piano was restored to its former glory and at a very competitive price. I am extremely grateful."
Karen Kingsley - Concert Pianist, Hampshire
"Graham,
Just wanted to thank you for all your help with the purchase of my piano. I am really enjoying playing it – and I love the way it looks too!"
Claire - Newbury
"Dear Graham,
Sorry for the delay in emailing you - I have been spending all my time playing my new-look piano! Like me, my friends are all extremely impressed by the fantastic transformation. They would be equally impressed by your personal attention, both to your customers and to your craft, were they to come to you. I felt completely safe leaving my baby grand in your tender care, and will continual to extol your virtues to all and sundry!"
Wendy Callear - Music Teacher, Hampshire
"Hi Graham,
Just to say the piano arrived this morning as arranged and I am very pleased with it. Many thanks for all your help."
Penny - Dorset
"Graham,
Our piano graces the room so beautifully. We are thrilled with it. Thank you for your excellent service."
Patrick and Jean - Chichester
"Dear Graham,
Having watched, stage by stage, the total restoration of the Gors and Kallmann Grand bought from you recently and now seeing the piano installed in its right and proper place in our home, we just want to say what a pleasure the whole experience has been. The collection of pictures and communication from you as the work progressed added to the confidence that the final product would not disappoint – nor did it. Although originally built in we believe 1913 it looks and plays as though fresh from the factory, indeed probably better, and if as you say it will improve as it settles to its new home and few more tunings, then we certainly have a piano of which to be proud. May we express our thanks to you and your team for the expertise, craftsmanship and obvious care taken in the restoration."
Ian and Stephanie Morris - Buckinghamshire
"Our Ibach piano was made around 1880 and was bought for my grandmother in Manchester. My mother also learned to play on it as did my sisters and I. My mother always said what a good piano it was, but by my time it was sounding rather tired and we could not really hear what was special about it. More recently it became unusable as it could not hold tuning for very long and a couple of keys stopped working. After a full and comprehensive refurbishment by Graham and his team it is sounding as it must have done in its early years: especially, the lower octaves have a superb rich tone and the actions of the keys and pedals feel really good. It feels like a piece of family history has come to life. Well done!"
TG, Consultant - Southampton
"We searched high and low for our perfect Bechstein piano, in London and elsewhere. It was easy to find those with good-looking cases, but hard to find one with a good tone. I commend Bedhampton Pianos to anyone looking for an old piano which has been superbly reconditioned."
Mrs Pemberton - West Sussex